Text Only
- SRC(System Response Center) - Userid/login, system error, or DPS application issues.
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Phone:
- Toll-Free (800) 462-2176 (option 5)
- Commercial 618-220-SDDC
- DSN 770-7332
- Email: mailto:sddc.safb.dpshd@us.army.mil
- Submit a ticket on-line: https://www.sddc-srchelpme.com/
- DPS Helpdesk Template
- DPS Functional or Operational Questions - DPS shipment process issues.
- Contact your local Transportation Office, or search the Self Service Website FAQ's, or FAQ's on each tab of this site for support.
- Electronic Transportation Acquisition (ETA) Administration
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DPS userid/password or email address update help: sddc.safb.etaadminhd@us.army.mil
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DPS userid/password issues, please contact the DPS Helpdesk or ETA administrator.
- DOD Service Members and civilians will no longer use their SSN/EIN as their ETA userID to access DPS. A new userID will be provided by the system at your first login effective 26 April 2012. For a summary of the change, click here.
- Move.mil website - Content issues such as broken links, spelling errors, etc.
- Email to webmaster: move.mil.webmaster@ustranscom.mil
Find out what is on Move.mil
- US Bank / Syncada Help Desk:
- Toll-Free (866) 561-6930 or (800) 417-1844
- Email: customer.support@syncada.com
- SDDC Business Rules policy concerning DPS questions
- Domestic Rates: 618-220-5256, mailto:sddc.safb.pp.rates@us.army.mil
- Intrastate Rates: 618-220-5774, sddc.safb.intrafile@us.army.mil
- International Rates: 618-220-5408, sddc.safb.ppintlrates@us.army.mil
- One-Time-Only (OTO):
- DPS Rate Filing: sddc.safb.dpsratefil@us.army.mil
- Non Temporary Storage (NTS) / Direct Procurement Method (DPM):
- Privately Owned Vehicles (POV): 618-220-5440, sddc.safb.ppty@us.army.mil
- Operations: 618-220-5484, sddc.safb.ppops@us.army.mil
- Quality Assurance: 618-220-5483, sddc.safb.ppperf@us.army.mil
- TSP Qualifications: 618-220-5407, sddc.safb.ppqual@us.army.mil
- Personal Property Consignment Instruction Guide (PPCIG): sddc.safb.ppcig@us.army.mil
- Transportation Office
- Search for your nearest Transportation Office by country, state, zip, or keyword
- Passenger Travel Office
- Search for your nearest Passenger Travel Office by country, state, zip, or keyword
- Scale
- Search for your nearest Scale by country, state, zip, or keyword
- Kennel
- Search for your nearest Kennel by country, state, zip, or keyword
- Ground Transportation
- Search your nearest Ground Transportation Location by country, state, zip, or keyword
