1. Ensure the Personal Computer (PC) used has Internet access.
a. DPS Compatibility
DPS is compatible with Internet Explorer (IE) 6, IE 7 , IE 8, Firefox 3.6, and Safari 4.x on the following Operating System given the perspective browser
Firefox: Windows, UNIX, Linux
Safari: Mac OS X
Internet Explorer: Windows, XP, Vista
b. Pop Up Blocker must be turned off for DPS to function properly.
2. Ensure you have a valid civilian electronic email account (yahoo, hotmail, gmail, etc.). Any email account that is not an official government or a military email account is a civilian account. If you do not have a civilian account, you should create one before you start your self counseling.
3. Obtain a Log In from Electronic Transportation Acquisition (ETA)
4. If an "Authentication Error" notification is received, contact the System Response Center (SRC) Help Desk Toll Free Number (800) 462-2176 for assistance.
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