Customer Service Info
Army Customer Service
(Entitlements, Exceptions to Policy, General Info)
Contact your local personal property office for assistance.
Retirement/Separation HHG Extensions
Submit to your local personal property office for approval.
USTRANSCOM Bluebark or Wounded Warrior or Medical Overland POV Template
Temporary Change of Station (TCS) Guidance
Updated March 2020
If you have a Temporary Change of Station (TCS) coming up, it is recommended that you visit your local property office for help arranging your move. They will be able to help you schedule your move and deal with the more complicated entitlements and accounting procedures than are typically associated with your normal Permanent Change of Station (PCS).
Personally Procured POV Storage:
If you are travelling overseas (OCONUS) and are interested in arranging your own vehicle storage, you will need to complete the Personally Procured Vehicle Storage Form and submit to your local personal property office. Reimbursements for self-arranged POV Storage are limited to the government’s comparative cost.
For more information and helpful tips for managing a claim, please see the below resources.
All Mold Related actions for Army Claimants
Ms. Christine Prieto
Mr. Steven Kelly
U.S. Army Claims Service