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Army

Army helicopters flying above a dry mountain -- sunset/sunrise in the top right-hand corner.

Customer Service Info

Army Customer Service

(Entitlements, Exceptions to Policy, General Info)

Contact your local personal property office for assistance.

Claims

For United States (including Alaska, Hawaii, and Puerto Rico)

Email usarmy.knox.hqda-otjag.mbx.cpcs@mail.mil
Address

Center for Personnel Claims Support
50 Third Avenue, Suite 307
Fort Knox, KY 40121
United States

For Asia (Korea and Japan)

Email usarmy.humphreys.8-army.mbx.osja-client-legal-services@mail.mil
DSN 315-757-2607/2631/2632
Comm +82-50-3357-2607/2631/2632

For Europe

Email usarmy.wiesbaden.usareur.mbx.oja-personnel-claims-and-recovery@mail.mil

Retirement/Separation HHG Extensions


Submit to your local personal property office for approval.

Temporary Change of Station (TCS) Guidance

May 25th, 2017

If you have a Temporary Change of Station (TCS) coming up, it is recommended that you visit your local property office for help arranging your move. They will be able to help you schedule your move and deal with the more complicated entitlements and accounting procedures than are typically associated with your normal Permanent Change of Station (PCS).

View Full Temporary Change of Station (TCS Guidance)

Personally Procured POV Storage:

If you are travelling overseas (OCONUS) and are interested in arranging your own vehicle storage, you will need to complete the Personally Procured Vehicle Storage Form and submit to your local personal property office. Reimbursements for self-arranged POV Storage are limited to the government’s comparative cost.